HomeaPHR HR Exam Prep 2026Questions 11–20
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aPHR HR Exam Prep 2026 Exam Questions & Answers (11–20)

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  1. Q11Which of the following is NOT an accurate statement about implementing employee management software in an organization? Aspect True about Employee Management Software Legal Responsibility The HR department retains ultimate legal responsibility for employee data accuracy and confidentiality. Cost Efficiency Adopting such software can lead to cost savings through reduced administrative workload. Process Efficiency The software often increases efficiency by automating repetitive tasks. Implementation Complexity Organizations might face challenges during the implementation phase due to system integration issues.

    • AOrganizations might face challenges during the implementation phase due to system integration issues.
    • BAdopting such software can lead to cost savings through reduced administrative workload.
    • CIt absolves the HR department of legal responsibility for employee data accuracy.
    • DThe software often increases efficiency by automating repetitive tasks.
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    ✓ Correct answer: C. It absolves the HR department of legal responsibility for employee data accuracy.

    While the adoption of employee management software can lead to efficiency and cost savings, the organization retains responsibility for data accuracy and confidentiality. Implementing technology does not transfer legal accountability.

  2. Q12Which HR unit is typically responsible for managing employee expense claims for business trips?

    • Aemployee relations
    • Bfinance
    • Ctraining and development
    • Dcompensation and benefits
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    ✓ Correct answer: B. finance

    Generally, employee expense claims for business trips are managed by the finance unit because they involve financial transactions and reimbursements.

  3. Q13An HR manager must address a new data privacy regulation imposed by the government. Determine the type of external factor this scenario represents in terms of its impact on the organization.

    • ATechnological
    • BLegal
    • CSocial
    • DEconomic
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    ✓ Correct answer: B. Legal

    Addressing a data privacy regulation involves compliance with laws, indicating it is a legal factor impacting the organization. While it might have economic implications, the primary nature of the regulation is legal.

  4. Q14Which of the following statements is TRUE regarding the determination of benefits for company interns?

    • AThe decision regarding the benefits offered to interns is typically made by the company's executive management or HR department.
    • BInterns are guaranteed the same benefits as full-time employees.
    • CThe benefits for interns are determined by state government regulations.
    • DIntern benefits are decided by the intern's immediate supervisor alone.
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    ✓ Correct answer: A. The decision regarding the benefits offered to interns is typically made by the company's executive management or HR department.

    Intern benefits are not typically guaranteed or mandated by state government; they are decided by company leadership or HR policy.

  5. Q15Which classification of employee is typically eligible for overtime pay in most organizations?

    • AExempt employee
    • BTemporary employee
    • CIndependent contractor
    • DNon-exempt employee
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    ✓ Correct answer: D. Non-exempt employee

    Non-exempt employees are typically eligible for overtime pay according to the Fair Labor Standards Act (FLSA), while exempt employees are not. Temporary employees might be eligible depending on their classification and hours, and independent contractors are generally not eligible for overtime pay.

  6. Q16Which employee classification is eligible to receive a company-provided performance bonus?

    • AFreelancer
    • BAll answers are correct.
    • CFull-time permanent employee
    • DIntern
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    ✓ Correct answer: C. Full-time permanent employee

    Full-time permanent employees are typically eligible for company-provided benefits such as performance bonuses, unlike interns or freelancers who generally do not qualify for these bonuses due to the nature of their employment status.

  7. Q17Who among the following workers would typically not be eligible for company-sponsored health benefits?

    • AIntern enrolled in university co-op program
    • BIndependent contractor
    • CFull-time employee
    • DPart-time employee with benefits
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    ✓ Correct answer: B. Independent contractor

    Independent contractors are generally not eligible for company-sponsored health benefits since they are not considered employees. Full-time employees and some part-time employees can qualify for benefits depending on company policy, and interns in co-op programs may sometimes receive benefits if company policy allows.

  8. Q18Resolving employee grievances in a non-union organization falls under which of the following HR responsibilities?

    • ACompensation and benefits
    • BTraining and development
    • CWorkforce planning
    • DPerformance management
    • EEmployee and labor relations
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    ✓ Correct answer: E. Employee and labor relations

    Employee and labor relations in HR focus on managing the relationships between the organization and its employees, including resolving grievances, whether in a unionized setting or not.

  9. Q19Identify the primary purpose of job analysis in human resource management.

    • ATo comprehensively gather and analyze job information to inform recruitment, training, and performance evaluation.
    • BTo evaluate the performance of current employees in their roles.
    • CTo determine appropriate compensation levels for different job roles.
    • DTo create detailed organizational charts for management structures.
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    ✓ Correct answer: A. To comprehensively gather and analyze job information to inform recruitment, training, and performance evaluation.

    Job analysis is critical for gathering detailed information about job roles, which is then used to inform various HR practices such as recruitment, training needs assessment, and developing performance measurement criteria. It is not focused solely on evaluating current employee performance, determining compensation, or creating organizational charts.

  10. Q20In a retail company's HR department, how does the Compensation and Benefits Unit differ from the Recruitment and Selection Unit?

    • AThe Compensation and Benefits Unit oversees employee orientation while the Recruitment and Selection Unit designs training programs.
    • BThe Compensation and Benefits Unit focuses on employee grievances while the Recruitment and Selection Unit handles payroll.
    • CThe Compensation and Benefits Unit manages employee relations while the Recruitment and Selection Unit develops performance metrics.
    • DThe Compensation and Benefits Unit manages employee compensation packages while the Recruitment and Selection Unit focuses on hiring new employees.
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    ✓ Correct answer: D. The Compensation and Benefits Unit manages employee compensation packages while the Recruitment and Selection Unit focuses on hiring new employees.

    The Compensation and Benefits Unit is responsible for designing and administering employment packages, including salary, healthcare, and other benefits. In contrast, the Recruitment and Selection Unit is tasked with the attraction, selection, and onboarding of new personnel.

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