HomeSolar PV Technical Sales PrepQuestions 11–20
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Solar PV Technical Sales Prep Exam Questions & Answers 2026 (11–20)

Solar PV Technical Sales Prep practice questions and answers 2026. Tap an option to test yourself — you'll see the correct answer and a plain-English explanation for every question. Free, no login.

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  1. Q11Which aspect of a customer's roof should be preliminarily assessed during remote qualification?

    • ARoof color preferences
    • BOrientation and tilt
    • CGutter brand
    • DChimney ornamental features
    Show answer

    ✓ Correct answer: B. Orientation and tilt

    Orientation and tilt significantly impact system production and are essential factors in determining if a site is suitable for solar installation.

  2. Q12What is the most important warranty information to explain during prospect qualification?

    • ADifferences between product, performance, and workmanship warranties
    • BWarranty document font size
    • CWarranty certificate frame options
    • DHistory of warranty law
    Show answer

    ✓ Correct answer: A. Differences between product, performance, and workmanship warranties

    Differences between product, performance, and workmanship warranties need to be clearly explained so customers understand what is covered, for how long, and by whom.

  3. Q13When qualifying a prospect who is considering a battery system, which factor is most important to assess?

    • ABattery color options
    • BBattery brand preference
    • CCustomer's electrical engineering background
    • DCritical loads that need to remain powered during an outage
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    ✓ Correct answer: D. Critical loads that need to remain powered during an outage

    Critical loads that need to remain powered during an outage determine the required battery capacity and system design, making this assessment crucial for proper system sizing.

  4. Q14Which approach is most effective when explaining potential solar savings during the qualification process?

    • AAvoiding all discussion of financial returns
    • BPromising the highest possible savings
    • CUsing conservative estimates for system production and utility rate increases
    • DUsing complex financial terminology to impress the customer
    Show answer

    ✓ Correct answer: C. Using conservative estimates for system production and utility rate increases

    Using conservative estimates for system production and utility rate increases prevents overpromising and builds credibility, leading to more satisfied customers.

  5. Q15What information about net metering is most important to verify during prospect qualification?

    • AThe history of net metering legislation
    • BCurrent policies and any scheduled changes
    • CThe personal opinions of utility executives
    • DThe brand of meter being used
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    ✓ Correct answer: B. Current policies and any scheduled changes

    Current policies and any scheduled changes can significantly impact the financial return of a solar system, as changes to net metering can alter how excess production is credited.

  6. Q16Which factor should be prioritized when assessing a customer's motivation for battery storage?

    • APrimary purpose (backup power, self-consumption, or time-of-use optimization)
    • BBattery aesthetic appearance
    • CNeighbor's battery ownership
    • DBattery manufacturing country
    Show answer

    ✓ Correct answer: A. Primary purpose (backup power, self-consumption, or time-of-use optimization)

    Primary purpose (backup power, self-consumption, or time-of-use optimization) determines the appropriate battery size, configuration, and economic value proposition.

  7. Q17When conducting a preliminary economic analysis for a solar prospect, which financial metric is typically most valuable to homeowners?

    • ADiscounted cash flow analysis
    • BInternal Rate of Return (IRR)
    • CModified Accelerated Cost Recovery System (MACRS) depreciation
    • DSimple payback period
    Show answer

    ✓ Correct answer: D. Simple payback period

    Payback period provides a simple, easy-to-understand timeframe for when the system will have paid for itself, which is often the most intuitive financial metric for homeowners.

  8. Q18What is the most important jurisdictional requirement to check during remote qualification?

    • ACommunity festival schedules
    • BLocal sports team affiliations
    • CHOA or historic district restrictions
    • DNeighborhood holiday decoration policies
    Show answer

    ✓ Correct answer: C. HOA or historic district restrictions

    HOA or historic district restrictions can completely prohibit or severely limit solar installations, making this an essential early check to avoid wasting time on unviable projects.

  9. Q19Which approach is most appropriate when discussing system maintenance expectations during qualification?

    • APromising that no maintenance will ever be required
    • BExplaining typical maintenance requirements and their associated costs
    • CAvoiding all discussion of maintenance
    • DExaggerating maintenance complexities to sell service contracts
    Show answer

    ✓ Correct answer: B. Explaining typical maintenance requirements and their associated costs

    Explaining typical maintenance requirements and their associated costs provides transparent information that helps customers make informed decisions and sets realistic expectations.

  10. Q20What is the most effective approach when a preliminary qualification suggests a customer's site may not be ideal for solar?

    • AHonestly explaining the limitations and suggesting alternatives if appropriate
    • BIgnoring the issues and proceeding with the sale anyway
    • CBlaming the customer for having an unsuitable property
    • DSuggesting they move to a different house
    Show answer

    ✓ Correct answer: A. Honestly explaining the limitations and suggesting alternatives if appropriate

    Honestly explaining the limitations with alternative recommendations maintains professional integrity and may lead to future referrals, even if the current sale isn't possible.

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